#Mymetro app not working update#
#Mymetro app not working plus#

No big deal because I just bought top up data right? WRONG. About an hour later while IвЂ™m using my phone I get the notification that my monthly high speed limit has been reached. I topped up my data on the app today because I saw I was close to using my monthly allotment.

IвЂ™ve had this problem multiple times, and it happened again today. Entering my card data once per month is no big deal to me since the app is just useful enough to me to justify keeping it on my phone. However logging into the website requires using two factor authentication. Also Metro subscribers can pay the monthly bill using the MetroPCS website without incurring additional service fees if the app still doesnвЂ™t work. I like using the app too much to screw it up.

So I donвЂ™t save a payment method to my Metro profile. Removed the save payment method from my profile.

I fixed this error by logging into my account on the Metro website. All I get is an error message stating the service is not available. However I have observed saving a payment method to my profile stops this app from working on my phone. Three to add or remove services from my phone plan. Two to check my data usage on my phone device and hotspot allowance. This app works most of the time for what I use it for. (ATT and T-Mobile use same technology on phone service so if your phone is unlocked it can be used between those two device by changing SIM card). I buy my phones unlocked from Apple so I can literally take my phones to any provider Verizon, ATT, Sprint. I like the simple billing and all fees included price and no contract. T-Mobile towers are good if they cover your area. Some areas only get ATT, or Verizon, Sprint. Service is fair and that is dependent on where you need the service.

#Mymetro app not working plus#

The non corporate store have their own fees and charges, etc plus if you purchase any metro pcs items they may not honor the warranty or exchange due to store being independent authorized reseller and didnвЂ™t make the profit off the initial sale. I am new customer to metro pcs but not to apps or service.ДЄfter reading all the complaints about the app I decided to pay directly through website to avoid the in store charges.ДЇrom experience with other carriers I usually only do business with вЂњcorporateвЂќ stores instead of вЂњauthorized retailer/sellerвЂќ. I was not able to access the app due to an error. I downloaded the app to view my account info, pay etc.

#Mymetro app not working update#

The app was one of the best things about the metro over all setup and now it doesnвЂ™t work and you all wonвЂ™t give us a new update to fix it! Yup you all really care about your customers. And I get charged to call and pay but I go to the store because at least I can understand what they are saying to me there. Metro will this EVER be fixed?!!! Do you even care if your app isnвЂ™t working?!!! This has been going on for over 3 weeks now!!! This is how I paid my bill and kept up with the amount of hotspot data I have left and now I just have to hope IвЂ™ll turn my hotspot on and it will work and I have to go miles to the metro store to pay my bill and get charged $3 to pay. It is still flashing when I open it and thatвЂ™s all it will do. And it had already been down for 2 weeks when I made the call. I have even called metro and told them about this they acted like they had no clue anything was even wrong with the app. So weeks after the interview here I am still not able to use the app.